The smarter ConnectWise alternative

See why MSPs and IT teams choose SuperOps over ConnectWise

Modern MSPs deserve modern tools. SuperOps unifies your PSA and RMM in one clean platform — without ConnectWise's price shock, complexity, or outdated UX.

At a glance
Why teams are switching
Average cost savings vs ConnectWise
↓ 40%
Go live in hours, not months
1 day
G2 Quality of Support score
9.9 / 10
SuperOps
Unified PSA + RMM
One platform, one price, zero context-switching.
ConnectWise
Fragmented Stack
Multiple products stitched together with hidden fees.

Trusted by MSPs who left ConnectWise behind

TechBridge MSP
CloudFirst IT
Nexus Support
ProServe IT
Apex Managed
DataShield Group

Why SuperOps is the best alternative to ConnectWise

Built for modern IT teams who refuse to settle for bloated legacy software that slows them down.

Stop juggling disconnected products

ConnectWise sells you Manage, Automate, and Control separately — each with its own pricing, login, and learning curve. SuperOps gives you PSA, RMM, and automation in a single unified platform from day one.

Stop waiting weeks for support

ConnectWise support is notoriously slow. SuperOps customers rate our support 9.9 out of 10 on G2. Real humans, real responses, real resolution — not a ticket queue that spirals into frustration.

Stop paying for features you never use

ConnectWise bundles pricing across four separate product lines with mandatory add-ons. With SuperOps, you get a transparent per-technician price that covers everything — PSA, RMM, AI automation, and more.

Stop fighting clunky workflows

ConnectWise interfaces were designed in a different era. SuperOps is engineered for how MSP teams actually work today — with intelligent automation, AI-suggested resolutions, and a UI your techs will actually enjoy using.

Stop enduring painful onboarding

ConnectWise implementations routinely take 3–6 months and require expensive consultants. SuperOps teams are live in a single day. Guided setup, smart defaults, and white-glove onboarding — included in your plan.

Stop worrying about security surprises

SuperOps is SOC 2 Type II certified with a security-first architecture and no third-party marketplace dependencies that can introduce vulnerabilities. Your data — and your clients' data — stays protected.

Why stay stuck in ConnectWise when there's a better way?

Join the MSPs who've already made the switch. Migration support is included — we'll help you move every ticket, client, and configuration.

Talk to our team
01

One platform to run your entire MSP

ConnectWise forces you to buy Manage, Automate, and Control separately — each product with its own interface, billing, and support queue. It's fragmented by design, profitable for them, painful for you.

SuperOps gives you PSA, RMM, patch management, remote monitoring, and AI automation all in one place. Log in once. Do everything.

Explore the platform
SuperOps · Live Ticket Queue
P1
Server unresponsive — Apex client
Assigned to: Mike T. · 4 min ago
In Progress
P2
VPN issues for remote team
Auto-assigned via RMM alert · 12 min ago
Open
P3
Outlook not syncing — 3 users
Resolved via smart automation
Resolved ✓
SLA Compliance this week
Target: 90%94% ✓
02

Automation that actually works out of the box

ConnectWise Automate requires custom scripting and months of configuration before it's useful. It's powerful — if you have a dedicated admin to manage it.

SuperOps ships with pre-built automation workflows for the most common MSP scenarios. Alert routing, ticket triage, patch scheduling, and client notifications — all ready to deploy in minutes.

See automation in action
SuperOps · Automation Engine
72%
Tickets auto-resolved this month
4.2h
Avg tech time saved per day
340
Automation rules active
0
Manual patches deployed this week
Alert noise reduced vs. last month
0%↓ 68% noise
03

Client management your whole team will actually use

ConnectWise CRM and client management feels bolted on — because it was. SuperOps builds client management directly into the PSA and RMM workflow, so your team always has full context without switching tabs.

Asset history, ticket trends, contract status, and SLA health — all visible at the client level in one glance. Impress your clients at every QBR.

See client dashboard
SuperOps · Client: Apex Industries
98%
Uptime last 30 days
12
Open tickets
3
Contracts active
142
Managed endpoints
Contract utilization
0 hrs77 / 100 hrs
QBR report auto-generated & sent ✓ Done
04

Pay for what you use — not what ConnectWise bundles

ConnectWise pricing requires a call with their sales team just to get a number — and then another call to understand the upsells, add-ons, and annual commitments.

SuperOps pricing is public, per-technician, and includes everything: PSA, RMM, remote access, patch management, AI features, and support. No hidden tiers. No surprise invoices. No consultants required.

See our pricing
SuperOps · Billing Overview
Your SuperOps Plan
PSA + RMM Unified Included
AI Automation Engine Included
Remote Access & Control Included
Customer support (24/7) Included
No hidden fees. Ever.

IT is complicated enough. Why pay for software that makes it worse?

SuperOps gives you exactly the tools modern MSPs need — nothing more, nothing less — in a platform designed to grow with your business.

Get busy automating
SuperOps Dashboard
Critical alert auto-resolved in 8 seconds
Ticket assigned to right tech automatically
Monthly client report auto-delivered
Patch deployed to 500 endpoints — zero clicks
Client updated before they even noticed

Switching from ConnectWise? We make it painless.

Most MSPs delay switching because of migration fear. We've removed every barrier so you can move in days, not months.

1

Start your free trial — no credit card needed

Explore the full platform for 21 days. Your dedicated onboarding specialist will reach out within 24 hours.

2

We migrate your data — clients, tickets, assets

Our migration team handles the heavy lifting. We import your ConnectWise data including client profiles, ticket history, and asset inventory.

3

Configure automations and go live in a day

Use pre-built templates or customize workflows for your business. Most teams are fully operational within a single working day.

4

Grow without limits or surprise invoices

Scale to as many technicians and endpoints as you need. Your price per tech stays predictable as you grow.

Everything ConnectWise charges extra for — included in SuperOps.

SuperOps contains exactly what modern MSPs need, with zero bloat and zero hidden upsells.

Unified RMM + PSA

No more context-switching between ConnectWise Manage and ConnectWise Automate.

AI-powered automation

Intelligent alert grouping, ticket routing, and script recommendations — out of the box.

Smart ticketing with SLA tracking

Customer portals, time logs, escalation rules, and SLA alerts — fully automated.

SOC 2 Type II security

Enterprise-grade security architecture with no third-party marketplace supply-chain risks.

SuperOps vs ConnectWise

9.9
Quality of Support (G2)
9.3
Ease of Use score
8.8
Ease of Setup
9.4
Meets Requirements
Awards
Easiest Admin
High Performer
Best Results

We don't blow our own trumpet

Our customers say it better — here's how SuperOps stacks up against ConnectWise on G2.

SuperOps wins
Quality of Support
9.9
vs 7.2
SuperOps vs ConnectWise
SuperOps wins
Ease of Setup
8.8
vs 6.4
SuperOps vs ConnectWise
SuperOps wins
Ease of Use
9.3
vs 7.1
SuperOps vs ConnectWise
SuperOps wins
Does Business Well
9.4
vs 7.6
SuperOps vs ConnectWise

Here's where SuperOps stands apart from ConnectWise

Feature SuperOps ConnectWise
Unified PSA + RMM in one product
Transparent public pricing
Go live in under a day
AI automation included (no add-on)
Free migration assistance
SOC 2 Type II certified
No mandatory annual contracts
Remote access included
40%
average savings with SuperOps

Save more. Do more. Grow faster.

MSPs switching from ConnectWise to SuperOps save an average of 40% on their software costs while gaining a more modern, capable platform. No tricks. No asterisks.

Calculate your savings →

Access everything you need inside SuperOps

PSA
Ticketing, SLA management, time tracking, invoicing, and client portals — all in one place.
RMM
Monitor and manage all endpoints from a single pane. Scripting, patch management, and alerting included.
AI Automation
Intelligent workflows, alert triage, ticket routing, and script suggestions powered by AI.
Remote Access
Instant remote sessions to any endpoint — no third-party tool required. Included in every plan.
Reporting
Client-ready reports with QBR templates, automated delivery, and custom KPI dashboards.
Client Management
Full CRM built into your workflow — not bolted on. Contacts, contracts, assets, and history in one view.
Patch Management
Schedule, approve, and deploy patches across your entire endpoint fleet — automatically.
Billing & Invoicing
Time-based and contract billing, integrated invoicing, and profitability reporting — zero manual work.

We never looked back

Real IT professionals on their switch from ConnectWise to SuperOps.

We spent three years fighting ConnectWise's complexity. Migrating to SuperOps took two days and we had our entire team up to speed in a week. The automation alone has saved us about 15 hours per week across the team. The support team is extraordinary — they actually answer within minutes.

JM
James Moretti
Managing Director, CloudFirst IT · Verified G2 Review

Make the move to SuperOps today

Join thousands of MSPs who've left ConnectWise's complexity behind. Transparent pricing, easy migration, no surprises.

No credit card required
Free migration support
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