Pricing

Pricing

Modern IT Ops OS.

Get full ITSM, Asset Management, Alerts, Patch Management, Monitoring, Automation and AI in every plan.

Save everything on CloudCraft for free.

Upgrade for unlimited storage, end-to-end security, web editorand dedicated enterprise features.

Starter

5500 AED

/Year

Ticketing for entire Organization

Complete platform access

  • Unlimited Agents / Internal Users

  • ITSM (ticketing, SLAs, workflows)

  • Asset Management

  • Alert Management

  • Patch Management

  • Remote Monitoring & Management

  • AI + Automation

  • Unlimited unmanaged endpoints

  • 100 managed endpoints

  • Excluding MDM

Pro

Most popular

27000 AED

49

/Year

Unified IT Asset Management

Complete platform access

  • Unlimited Agents / Internal Users

  • ITSM (ticketing, SLAs, workflows)

  • Asset Management

  • Alert Management

  • Patch Management

  • Remote Monitoring & Management

  • AI + Automation

  • Unlimited unmanaged endpoints

  • 500 managed endpoints

  • Excluding MDM

Custom

For organizations with custom needs.

Complete platform access

  • Request for Montly/ Quarterly Plans

  • Request for custom number of endpoints

  • Mobile Device Management

  • Request for Implementation

Starter

5500 AED

/Year

Ticketing for entire Organization

Complete platform access

  • Unlimited Agents / Internal Users

  • ITSM (ticketing, SLAs, workflows)

  • Asset Management

  • Alert Management

  • Patch Management

  • Remote Monitoring & Management

  • AI + Automation

  • Unlimited unmanaged endpoints

  • 100 managed endpoints

  • Excluding MDM

Pro

Most popular

27000 AED

49

/Year

Unified IT Asset Management

Complete platform access

  • Unlimited Agents / Internal Users

  • ITSM (ticketing, SLAs, workflows)

  • Asset Management

  • Alert Management

  • Patch Management

  • Remote Monitoring & Management

  • AI + Automation

  • Unlimited unmanaged endpoints

  • 500 managed endpoints

  • Excluding MDM

Custom

For organizations with custom needs.

Complete platform access

  • Request for Montly/ Quarterly Plans

  • Request for custom number of endpoints

  • Mobile Device Management

  • Request for Implementation

Starter

5500 AED

/Year

Ticketing for entire Organization

Complete platform access

  • Unlimited Agents / Internal Users

  • ITSM (ticketing, SLAs, workflows)

  • Asset Management

  • Alert Management

  • Patch Management

  • Remote Monitoring & Management

  • AI + Automation

  • Unlimited unmanaged endpoints

  • 100 managed endpoints

  • Excluding MDM

Pro

Most popular

27000 AED

49

/Year

Unified IT Asset Management

Complete platform access

  • Unlimited Agents / Internal Users

  • ITSM (ticketing, SLAs, workflows)

  • Asset Management

  • Alert Management

  • Patch Management

  • Remote Monitoring & Management

  • AI + Automation

  • Unlimited unmanaged endpoints

  • 100 managed endpoints

  • Excluding MDM

Custom

For organizations with custom needs.

Complete platform access

  • Request for Montly/ Quarterly Plans

  • Request for custom number of endpoints

  • Mobile Device Management

  • Request for Implementation

Upgrade only when your endpoint count grows.

Save everything on CloudCraft for free.

Upgrade for unlimited storage, end-to-end security, web editorand dedicated enterprise features.

Frequently Asked Questions

Frequently Asked Questions

After reading this section, if you still has questions, feel free to contact us however you want.

After reading this section, if you still has questions, feel free to contact us however you want.

What is PrimeOps?

PrimeOps is a certified implementation & solutions partner for SuperOps. We help deploy and manage the SuperOps platform for IT teams in GCC & India.

What is PrimeOps?

PrimeOps is a certified implementation & solutions partner for SuperOps. We help deploy and manage the SuperOps platform for IT teams in GCC & India.

What is PrimeOps?

PrimeOps is a certified implementation & solutions partner for SuperOps. We help deploy and manage the SuperOps platform for IT teams in GCC & India.

Does PrimeOps build its own ITSM platform?

No, PrimeOps configures, deploys, and supports SuperOps and integrates tools like Bitdefender and Acronis.

Does PrimeOps build its own ITSM platform?

No, PrimeOps configures, deploys, and supports SuperOps and integrates tools like Bitdefender and Acronis.

Does PrimeOps build its own ITSM platform?

No, PrimeOps configures, deploys, and supports SuperOps and integrates tools like Bitdefender and Acronis.

Do all plans include full SuperOps features?

Yes. All core ITSM + RMM features from SuperOps are included in every plan. Only the endpoint count changes.

Do all plans include full SuperOps features?

Yes. All core ITSM + RMM features from SuperOps are included in every plan. Only the endpoint count changes.

Do all plans include full SuperOps features?

Yes. All core ITSM + RMM features from SuperOps are included in every plan. Only the endpoint count changes.

Do we still get SuperOps support?

Yes. You get both: SuperOps platform support PrimeOps local/implementation support

Do we still get SuperOps support?

Yes. You get both: SuperOps platform support PrimeOps local/implementation support

Do we still get SuperOps support?

Yes. You get both: SuperOps platform support PrimeOps local/implementation support

Can we add Bitdefender or Acronis?

Yes, PrimeOps is authorized to implement both. Licenses can be provided separately or integrated with your current provider.

Can we add Bitdefender or Acronis?

Yes, PrimeOps is authorized to implement both. Licenses can be provided separately or integrated with your current provider.

Can we add Bitdefender or Acronis?

Yes, PrimeOps is authorized to implement both. Licenses can be provided separately or integrated with your current provider.

Is MDM available?

Yes, via the SuperOps addon. PrimeOps enables this in the Custom plan.

Is MDM available?

Yes, via the SuperOps addon. PrimeOps enables this in the Custom plan.

Is MDM available?

Yes, via the SuperOps addon. PrimeOps enables this in the Custom plan.

Can PrimeOps migrate us from Freshservice / ManageEngine?

Yes. Migration assistance is included in all paid plans.

Can PrimeOps migrate us from Freshservice / ManageEngine?

Yes. Migration assistance is included in all paid plans.

Can PrimeOps migrate us from Freshservice / ManageEngine?

Yes. Migration assistance is included in all paid plans.